Privacy Policy

Privacy Policy

Last Updated: January 2026

At Goldcoaststar, accessible from goldcoaststar.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Goldcoaststar and how we use it. We are committed to maintaining the trust and confidence of our customers by ensuring your data is handled with the utmost security and integrity.

1. Information We Collect

To provide you with a high-quality shopping experience and to fulfill your orders, we collect several types of information:

• Personal Identification Information: This includes your legal name, shipping address, billing address, email address, and phone number. We collect this only when you voluntarily provide it during the checkout process or when signing up for an account.
• Payment Details: All financial transactions are handled via secure, third-party payment gateways. While you provide payment details (such as Visa, Mastercard, American Express, Discover, or PayPal information), Goldcoaststar does not store or have access to your full credit card numbers or CVV codes.
• Log Files & Technical Data: Like most websites, we collect automated data including IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages. This data is not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including:

• Order Fulfillment: To process and ship your orders, manage returns, and provide customer support.
• Communication: To send you transaction-related emails, such as Order Confirmations and Shipping Tracking Numbers, and to respond to your inquiries via support@goldcoaststar.com.
• Fraud Prevention: To monitor for potential risks and fraudulent transactions to protect both the customer and our store.
• Website Optimization: To understand how visitors interact with our site, allowing us to improve our user interface and product selection.
• Marketing (Opt-in only): If you subscribe to our newsletter, we may send you occasional promotional offers. You may opt out of these at any time.

3. Data Sharing with Third Parties

Goldcoaststar maintains a strict policy: We do not sell, rent, or trade your personal information to third parties. We only share data with essential service providers who help us operate:

• Logistics Partners: We share your name and address with USPS, UPS, FedEx, or DHL to facilitate delivery.
• Payment Processors: To authorize and complete your payments securely.
• Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Web Beacons

Goldcoaststar uses “cookies” to enhance your experience. These cookies store information such as your preferences and the pages you visited. This allows us to:

• Keep your items in the shopping cart during your session.
• Recognize you when you return to our site.
• Analyze site traffic patterns to provide a better service.
• Note: You can choose to disable cookies through your individual browser settings, but please be aware that this may disable some features of the website, including the ability to complete a purchase.

5. Data Security Standards

We implement a variety of security measures to maintain the safety of your personal information:

• SSL Technology: Our website uses Secure Sockets Layer (SSL) encryption to ensure that all sensitive data transmitted between your device and our server is protected.
• PCI Compliance: Our payment processing environment meets the Payment Card Industry Data Security Standard (PCI-DSS).

6. Your Rights and Data Protection (CCPA/GDPR)

Depending on your location, you have specific rights regarding your data:

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate.
• The Right to Erasure: You can request that we delete your personal data under certain conditions.
• The Right to Opt-Out: You have the right to direct us not to process your personal data for marketing purposes.

7. Children’s Privacy

Goldcoaststar does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

8. Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Brand Name: Goldcoaststar
• Email: support@goldcoaststar.com
• Mailing Address: 3604 Normandy Rd, Greensboro, NC 27408-2912, United States
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)