Payment Policy
Last Updated: January 2026
This Payment Policy outlines the financial terms, accepted payment methods, and rigorous security standards maintained by Goldcoaststar. We are committed to ensuring that every transaction on goldcoaststar.com is handled with the highest level of integrity, transparency, and technical security.
- Accepted Payment Methods
To provide a convenient and flexible shopping experience for our U.S. customers, Goldcoaststar accepts the following payment options at checkout:
- Credit and Debit Cards: We accept major international and domestic cards, including Visa, MasterCard, American Express, and Discover.
- Digital Wallets: For added convenience and security, we support PayPal.
- Prepaid Cards: Most prepaid gift cards from the providers listed above are accepted, provided they are registered with a billing address.
Please Note: We do not accept cash on delivery (COD), personal checks, bank transfers, or any other offline payment methods. All orders must be paid in full through our secure online gateway before fulfillment begins.
- Pricing and Total Cost of Purchase
At Goldcoaststar, we maintain a “No Hidden Fee” guarantee. The total price you see at the final checkout screen is the total price you will pay. This includes:
- Product Price: The listed price of the item(s) in your cart.
- Shipping Fee: A flat-rate fee of $6.99 applied to all orders within the 50 U.S. States.
- Sales Tax: Calculated automatically based on your shipping destination and state laws.
- Currency: All transactions are processed exclusively in U.S. Dollars (USD).
- Payment Security & Data Protection
Your financial safety is our primary concern. Goldcoaststar implements industry-leading security protocols to protect your sensitive information:
- SSL Encryption: Our website is secured with Secure Sockets Layer (SSL) technology. This ensures that all data transmitted between your browser and our servers—including credit card details—is encrypted and unreadable by third parties.
- PCI Compliance: We utilize PCI-DSS (Payment Card Industry Data Security Standard) compliant payment processors. Goldcoaststar does not store, host, or have access to your full credit card numbers or CVV codes on our internal servers.
- Fraud Prevention: To protect our customers, we perform routine security checks on all transactions. We reserve the right to flag or cancel any order that appears fraudulent or uses unauthorized payment information.
- Billing Information & Authorization
By finalizing a purchase on goldcoaststar.com, you represent and warrant that:
- You are the legal owner or authorized user of the payment method provided.
- The billing information provided is accurate, current, and complete.
- You authorize Goldcoaststar to charge the total order amount to your selected payment provider.
- Troubleshooting Declined Payments
If your transaction is unsuccessful, the most common causes are:
- Incorrect Billing Address: The address must match the one on file with your bank.
- Expired Card: Please check the expiration date and CVV code.
- Limit Exceeded: Ensure there are sufficient funds or that the transaction does not exceed your daily spending limit. If your payment is declined, your order status will remain “Pending,” and no items will be shipped until a successful payment is recorded.
- Refund Procedure
In the event of a return or order cancellation, refunds are governed by our Return & Refund Policy:
- Original Method: All refunds are issued strictly to the original payment method used for the purchase.
- Processing Time: Once Goldcoaststar issues a refund, it typically takes 5 business days for the credit to reflect in your account. Please note that processing times vary by bank or credit card issuer.
- Zero Restocking Fees: We do not deduct restocking or processing fees from your refund amount.
- Errors in Pricing
While we strive for perfection, typographical errors in pricing may occur. Goldcoaststar reserves the right to refuse or cancel any orders placed for products listed at an incorrect price. If your payment has already been processed for an incorrect amount, we will cancel the order and issue a 100% refund immediately.
- Contact Information
If you have any questions regarding our billing process, security measures, or a specific charge on your statement, please contact our support team:
- Brand Name: Goldcoaststar
- Business Address: 3604 Normandy Rd, Greensboro, NC 27408-2912, United States
- Customer Support Email: support@goldcoaststar.com
- Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)